WHAT DO I NEED TO DO?

I never did anything like this before, how does this all work?

All we ask you to do is:

*Pack-up your media and bring it to us.

(If there is a specific way you would like your files to be transferred (as example by years), we ask you to mark and sort the media your-self (as example with sticky notes, stickers or sharpie) prior to bringing them in.)

*No need to make an appointment, just come by with your media whenever it is a good time for you.

We are open Monday - Friday 9am - 4:45pm.

*When you’re in our lobby, we will take a look at what you did bring to us and go briefly over the whole process with you.

*After you left, one of our tech’s will count your media (roughly count if many pictures, slides or negatives) and create an estimate.

This estimate will reflect the approximate cost of your order.

We ask customers to reply / approve this estimate, before we change it into an Invoice and start to work the order.

If we don’t get a approved reply, we will not start with the order.

*Once your order is approved, we will start working.

As soon as it is finished, we will contact you again with a final Invoice.

This invoice can easily be paid online, or here in our lobby when you pick up your order.

*We accept all major Credit Cards & Cash (No Checks)

*We will hand all media back to you, after we are finished with the order and the invoice is paid.

Name / Label my Files

 

Often we get asked:

can you name my files with whatever is labeled on my tape/Case?

Or how do i know what file goes with which media?

Fact is: Computers cant handle long filenames very well.

Also sometimes we cant even read the labels because they are faded or damaged or even missing.

To safe time and frustration, we implemented a clever labeling system.


We label your media with our stickers. Those labels contain the Year, Invoice and Media-Number as shown in this example:

Your digitized files will look like in this example:

You will be able to watch, rename, share, copy & even delete (*no protection)

We highly recommend that you copy all your digital contents to a safe place (backup), then lock-up your Flash-drive for safekeeping.

 
 

SORTING

If there is a specific way you would like your files to be transferred (as example by years), we ask you to mark and sort the media your-self (as example with sticky notes) prior to bringing them in.

We can sit down with you and help you sort. We will however charge you $75/h todo so. (1h minimum)

 
 

Can I review my order?

Most customer do this at home.

You are welcome to bring in your own Notebook/Laptop to review your order, on your own.

We will not provide a review station, neither help with setup/breakdown.

 
 

Can I bring my own USB Flashdrive / Harddisc?

For your & our safety, we don’t accept any personal storage devices anymore.